1. Introduction

Your privacy is important to Clean Now. This Privacy Policy explains how Clean Now handles information when you use our Android app and related services. By accessing or using Clean Now, you agree to the practices described in this Privacy Policy.

Developer: EVERENGINE TECH (HONG KONG) LIMITED

Contact: support.google@everengine.hk

2. Information We Access or Collect

a. Device and Technical Data

To provide, secure, and improve the app, Clean Now may collect technical information such as device model, hardware information, Android version, app version, language settings, network type, storage status, feature usage, diagnostics, and crash logs.

Where applicable, we or our service providers may collect resettable identifiers such as the Android Advertising ID for analytics, attribution, fraud prevention, or advertising measurement, subject to your device settings and applicable law.

b. Photos, Videos, Files, and Storage

Clean Now may request access to photos, videos, media files, or storage information so that you can use cleaning features, including duplicate detection, similar photo detection, blurry image detection, large file identification, and video compression.

Media analysis is intended to support the app features you choose to use. We do not sell your photos, videos, contacts, or personal files.

c. Contacts

If you grant permission, Clean Now may access your contacts to identify duplicate contacts, merge contact records, or delete incomplete contacts. We do not publish or disclose your non-public contact information without your authorization.

d. Information You Provide

When you contact support or submit feedback, we may collect your email address, messages, comments, screenshots, diagnostic details, or other information you voluntarily provide.

e. Automatically Collected Usage Data

We may collect app interaction data such as features used, cleaning results, subscription status, purchase diagnostics, crash reports, and performance data to improve reliability, troubleshoot issues, and support product development.

3. How We Use Information

We use information to provide cleaning and organization features, process app functionality, improve performance, diagnose technical issues, respond to support requests, prevent fraud or misuse, maintain subscriptions and purchases, and comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers only when necessary, including Google Play for billing and purchase management, Firebase or similar platform partners for analytics, crash reporting, and app performance, cloud or infrastructure providers for service operation, and legal or regulatory authorities when required by law.

All third-party service providers are expected to process data only for disclosed purposes and in accordance with applicable privacy and security requirements.

5. Data Security

We use reasonable technical and organizational safeguards to protect information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain information only for as long as necessary to provide the app, maintain business records, comply with legal obligations, resolve disputes, prevent misuse, and improve services.

If you want to request deletion of personal information associated with your use of Clean Now, please contact us at support.google@everengine.hk. If the app provides account features, you may also use the in-app account deletion method where available.

7. Your Choices and Permissions

You can manage app permissions at any time in your Android device settings. If you disable permissions such as media, file, storage, or contacts access, some cleaning features may not work properly.

You may also manage advertising personalization and reset your Android Advertising ID through your device settings, where supported.

8. Children’s Privacy

Clean Now is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

9. International Users

Clean Now may be used in multiple countries or regions. By using the app, you understand that information may be processed in jurisdictions where we or our service providers operate, subject to applicable legal requirements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or user feedback. The latest version will be available in the app and/or on our website. Significant changes may be notified through appropriate channels.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: support.google@everengine.hk